Blog

  • Address Company Growing Pains in Real-Time

    As small companies prosper and expand, there are inevitable growing pains that occur in everyday communications. Effective communication and collaboration are essential elements for a company to successfully maneuver growing pains. When clients and projects start rolling in, it is easy to get caught up in meeting the next deadline and delivering the next invoice. Unfortunately, inter-company communication often takes a backseat at a crucial time in a company’s maturity.

    Don’t let complacency and frustration fester…it can be contagious.

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    Rally Corp
  • The Value of Employee Retention

    High turnover is undoubtedly expensive. Josh Bersin of Deloitte estimates “the total cost of losing an employee can range from tens of thousands of dollars to 1.5-2X annual salary”. While initially, a new hire costs money, the ROI on long-term employees grows the longer they remain. Maia Josebachvili with Greenhouse Software has found “Great management and development practices that implement coaching and training can improve an employee’s performance by 20% in a year.”

    Rally Corp’s Text-2-Comment for employees and teams is an easy and effective way to address concerns internally by keeping your talent happy and having the ability to act fast.

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    Rally Corp
  • A Sampling of Text-2-Comments

    It has been a few months since we launched our Text-2-Comment service. We are grateful for our Early Adopters kicking the tires and helping us work out our kinks while we wait for the launch of our new shortcode and put the finishing touches on our new product.

    Thank you!

    We wanted to take a minute and share some of the brands that have been mentioned by our Text-2-Comment users, highlight the key topics, and show a summary of the general customer sentiment, that is if they were happy or sad.

    Here is a sampling of the first 50 unique brands/locations commented on by our Early Adopters.

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    Rally Corp
  • Customers & Employees: A View Into Cause and Effect

    It is nearly impossible, without some serious data ninja skills, to successfully poll and analyze both your employees and your customers to gain insight into their experiences of each other as well as your product or service. Even if you could, repeating the process over time to uncover cause and effect would be both costly and challenging – that is until now.

    For example, you own a small business with many employees and serve thousands of customers. How might you be able to quickly identify a problem in one department which is also having a negative impact on your customer’s experience? Insight from both sides could help you quickly hone in on the core issue(s) enabling you to quickly address and stop the negative impact both internally and externally.

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    Rally Corp
  • Featured Book

    For a limited time, we are giving away copies of one of our favorite books on the topic of Customer Experience (CX).

    Just tell us who you are and a little about your biggest challenge making every customer experience great.

    Request your copy today!

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    Rally Corp
  • Onboarding New Employees & Managing an Influx of Applicants

    Job applicants leaving negative online reviews on sites like Glassdoor and Indeed.com is a growing concern. Maybe they did not understand the hiring process or were not kept in the loop on the status of their application, and feeling they had no other recourse to remain anonymous or “safe” they took their grievances online.

    With Rally, candidates and new employees are encouraged to speak up when they have a question or concern, even if they are remote, part-time, or hired through a third-party. Keep your pulse on the entire organization and every aspect of your workforce to foster a safe environment — regardless of their current employment status or place in your selection process.

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    Rally Corp
  • Twenty-Four, Three Sixty-Five

    You will soon be able to text your comments, feedback, or questions for any business; 24 hours a day 365 days a year using 24365.

    We are excited to announce our new easy-to-remember SMS shortcode 24365.

    Just five digits!

    That’s right, twenty-four, three sixty-five.

    24365

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    Rally Corp
  • Digital Marketing, SEO, & Survey Insight Report

    We asked Marketers questions about Digital Marketing, SEO, and Surveys. Their valuable insights are expressed in this report along with some great additional resources.

    • Discover the top digital marketing platforms & how marketers use them
    • Hear best practices for SEO development
    • Find out more on how to engage people through surveys

    Download Now

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    Rally Corp
  • Capturing Confidential Employee Suggestions & Comments

    Linda is a Human Resource professional at a growing technology company. Her Worker’s Compensation policy requires that she maintain a confidential employee suggestion and comment process. In the past she’s used a small wooden box located in the breakroom, however, no one has ever used it. And to complicate matters, much of her workforce is remote and several are contractors who never actually come into the office. Linda would like to hear from anyone if there is a problem as opposed to learning about it during an exit interview or online as a negative review.

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    Rally Corp
  • Doing More With Less. A Non-Profit Use Case

    Rally Corp helps non-profits and associations serve their donors and members, by providing another touchpoint to engage and develop both their organizational programs and people. And with the convenience of text messaging, ability to manage their communication preferences, and the option to keep their personal information confidential, both members and potential members are often more willing to engage and participate.

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    Rally Corp
  • Engaging a Community. A Church Use Case.

    We recently had the pleasure of working with a local San Diego church. Here is how we implemented a custom Rally workflow to engage their members and Sunday morning visitors to connect, capture prayer requests, develop new content, and serve.

    Using these examples and others like it, this church is continually looking for ways to engage, learn, and develop content and their programs to engage their city. We appreciate them allowing us to test and refine our processes and product and are more than happy to accommodate their budget with a special offer, which we’ll extend to other churches and non-profits (just ask).

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    Rally Corp
  • Text-2-Comment Early Adopter Giveaway

    Text-2-Comment Early Adopter Giveaway. Two ways to win.

    1. Refer your friends for a chance to win a $150 Amazon.com Gift Card. Each referral earns an entry!

    2. Active Text-2-Comment users can win a $25 Gift Card each week. Just text your feedback for a chance to win, the more you text the better your chances.

    Enter to win!

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    Rally Corp
  • Meet Carrie. She needs a refill.

    A story about customer engagement in real-time.

    The Rally Corp solution helps restaurant staff serve their customers with excellence and managers identify areas for improvement. While providing customers an easy way to get what they need, send feedback, and ask questions. They’ll have the confidence to engage knowing their personal information will stay confidential.

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    Rally Corp
  • Meet Taylor. She has a concern.

    Helping an employee feel safe (& heard).

    A custom Rally workflow is an easy and effective way to improve employee engagement and reduce turnover. By providing conversational surveys and confidential text messaging, the Rally Corp solution empowers human resource professionals and managers to capture, measure, and respond to employee sentiment and input in a way that values and supports a positive and safe environment.

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    Rally Corp
  • Meet Oliver. He’s ready.

    A frictionless customer experience.

    Rally Corp enables business owners to be aware of the needs of their customers, no matter how small. And if needed, respond to improve their experience. All while providing customers an easy way to raise concerns or ask questions before taking a bad experience online via social media or in a negative review. And as a bonus, using a universal number, a customer does not need to determine if a particular business is on the platform, they just send the message all the same.

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    Rally Corp
  • Featured White Paper

    Learn 3 ways to better engage with your customers

    Our latest white paper, Asking Good Questions, includes best practices and recommendations on how to ask your customers’ more engaging questions.

    Download your free copy today!

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    Rally Corp

Our Mission

To help companies better engage and delight people. Learn more about us here.

Our Why & How

Questions? Schedule a chat with our team.

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